The resource, part of the Group eCommerce Team will have the opportunity to learn the main methods and procedures relating to the management of online eCommerce business. As an eCommerce Support, she/he will be working closely with the Group eCommerce team, to ensure the mid-long term and the effective day-to-day running of the website.

In particular, she/he will be involved in the following activities:

• Support the eCommerce team on developing and executing the website commercial calendar, maintaining and on aligning product catalogs and prices to the agreed assortment
• Enhance the customer experience by studying and implementing various digital touchpoints and merchandising the products based on available data
• Collaborate with the eCommerce team on daily activities such as promotions, website updates, new website quality checks, performance reporting of the business results
• Work proactively with other internal teams (brand, social, data strategy) to achieve a comprehensive understanding of the final execution of the website.
• Liaise with the development team to support on fixing bugs and continuously measure site performance to ensure our customers receive the best possible online service
• Analyse market trends and run periodic benchmarking to have a clear understanding of competitive landscape